Privacy Policy

At Modulr Homes, we are committed to protecting your privacy and ensuring the security of the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data across our services and platforms.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, request a quote, book a consultation, or engage with our services:

• Name, contact number, and email address

• Residential or project site address

• Project details and design preferences

• Payment information and billing details

• Site visit data, photographs, and notes for design reference

• Communication history with our team (emails, messages, support tickets)

2. How We Use Your Information
Your data is used strictly for project-related purposes, including but not limited to:

• Designing and customizing your modular home

• Generating quotations and invoices

• Scheduling consultations and site visits

• Providing updates and progress reports

• Processing payments and tracking milestones

• Sending important notifications (email/SMS/WhatsApp)

• Post-installation warranty and support services

We do not use your personal data for unsolicited marketing without your prior consent.
3. Data Sharing & Third-Party Access
We do not sell or rent your personal data to third parties. However, we may share specific details with:

• Our in-house design, project management, and installation teams

• Payment gateways and banking partners for processing transactions

• Logistics and vendor partners involved in material delivery

• Legal or regulatory authorities, if required by law

All vendors and partners are contractually obligated to protect your data and use it only for the intended service delivery.
4. Data Storage & Security

• Your information is stored in secure, encrypted databases.

• Access to your data is limited to authorized personnel only.

• We use industry-standard measures like firewalls, encryption protocols, and access logs to safeguard your information.

5. Cookies & Web Analytics
Our website uses cookies and analytical tools to improve your browsing experience and monitor performance. These may collect:

• Device and browser type

• IP address and location data

• Time spent on the site and pages visited

You may disable cookies via your browser settings, but this could limit certain features on our website.
6. Your Rights
You have the right to:

• Access and review the personal information we hold

• Request corrections to any inaccurate data

• Withdraw consent for data usage (where applicable)

• Request deletion of your information after project completion, subject to compliance requirements

To exercise these rights, please contact us at:
📧 customercare@modulrhomes.com
7. Data Retention Policy
We retain your data only for as long as necessary for:

• Project execution and warranty support

• Legal and accounting obligations

• Customer service and dispute resolution

After these purposes are fulfilled, your data is securely archived or deleted.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. The most recent version will always be available on our website. Significant changes will be communicated via email or direct notification.
9. Contact Us
For any questions or concerns regarding your privacy or this policy, please write to:
Modulr Homes – Data Protection Officer
📧 customercare@modulrhomes.com